This policy is to assure those doing business with Tick Box Conveyancing (“TBC”), that TBC will comply with both the letter and spirit of the Privacy Act 1988.
Privacy legislation compliance
TBC takes its obligation to safeguard personal information seriously. This policy formalises and strengthens this commitment to TBC’s customers. TBC complies with the National Privacy Principles contained in the Privacy Act 1988.
Collection of personal information
Personal information is generally defined as information or an opinion that can identify a person. The type of personal information that TBC collects from its customers will depend upon what dealings customers may have with TBC.
Use and disclosure of personal information
In general, TBC’s policy is only to use or disclose personal information for the purpose which was either specified or reasonably apparent at the time when the information was collected. TBC may also use or disclose the information collected for any other related purpose that a customer would reasonably expect it to be used. If TBC wishes to use or disclose the personal information in other circumstances it would obtain the customer’s consent to do so.
Sharing information with other organisations
TBC may send promotional information to its customers where it is related to the purpose for which the information was collected. If the customer no longer wishes to receive such information from TBC, the customer should advise us. Normally TBC’s records would be amended within three working days.
Security of personal information
TBC will take reasonable steps to protect personal information that it collects and ensure that the information is accurate and up-to-date. Customer information is held on secure servers or in storage located in controlled environments. TBC employees are required to maintain the confidentiality of any personal information held.
Access to personal information
Customers are welcome to request personal information TBC holds about them. To obtain a copy of the personal information that TBC holds, please contact us. TBC may require personal identification.
If the customer wishes to change personal information that is inaccurate or out of date, they may contact firstname.lastname@example.org.
Changes in the future
Additional information on privacy
For further information about privacy issues and the protection of privacy, visit the Australian Federal Privacy Commissioner’s website.