When we last published a milestone post in April 2025, we had just passed 420 verified five-star Google reviews across our offices. A year on, the reviews keep coming, the team keeps growing, and the story Victorians are telling about Tick Box Conveyancing has not changed.
Stress-free settlements. Plain-English communication. Real care for clients going through what is often one of the biggest financial decisions of their lives.
Across our three offices in Moonee Ponds, Mornington and Geelong, we now hold an average client rating of 4.9 out of 5 stars, with the most recent batch of reviews all coming in at the full five.
Here is what clients have said about us in 2026 so far, what the patterns reveal, and why people keep choosing Tick Box.
What Clients Are Saying
Complex Matters, Handled With Care
“My matter was far from straightforward, there were a lot of moving parts and moments where things felt quite uncertain, but they handled it all with so much care, patience and attention to detail. From the very beginning, they were completely across everything and made sure nothing was overlooked.”
Paige Negus, after a five-month matter handled by John Le and Martin Galea
Some property matters are simple. Many are not. When the deal involves multiple parties, lease arrangements, or moving timelines, the value of an experienced conveyancing team becomes obvious. Paige’s five-month transaction is exactly the kind of complex matter our senior team is built for.
Overseas, No Problem
“I recently entrusted Tick Box with the conveyancing on a property sale, having used them once before in 2021. As then, Mary handled all aspects of the sale, providing timely and professional advice and service. Given I was overseas for the entire sale process, the transaction could have been difficult, but Mary handled every step with ease.”
Stephen Kennedy, a repeat client
Stephen’s review captures two things we hear often. First, the convenience of digital conveyancing through PEXA means selling from anywhere in the world is now genuinely simple. Second, clients come back. Five years between transactions and Stephen returned to the same team. That tells us everything we need to know about whether we are doing this properly.
Communication That Actually Communicates
“John is an amazing conveyancer who guided me through the entire property purchase process. When a couple of issues came up, he was quick to get in touch with the broker and kept me informed every step of the way. I’ll definitely be using him again for future purchases.”
Ryan MidWoodCo, on John Le
“We had a fantastic experience with the team at Tickbox during the recent sale of a family property. The entire process was seamless, professional, and handled with great attention to detail. A special thank you to John Le. His communication was excellent and he kept us informed every step of the way.”
Melanie Katsalidis
John Le has been the team member named most often by our 2026 reviewers, and the theme is always the same. Consistent communication. Issues flagged early. Clients never chasing for updates. That is the standard our whole team is held to.
Specialist Expertise When You Need It
“Tick Box Conveyancing is absolutely fantastic. I had the pleasure of having Julia look after our needs and I cannot express enough the care, confidence and support provided to have a smooth and easy experience on what seemed complex. She was absolutely brilliant and I cannot express enough my gratitude for the service and dedication provided.”
Ciara Parisi, on Julia
Property transactions can feel intimidating, particularly for first-time buyers and sellers. Our team’s job is to take the complex and make it manageable, then explain it back to you in plain English. Ciara’s review captures exactly that.
One Firm, Multiple Services
“I can’t thank John Le enough for his professional advice and support during the sales process and settlement of our property. He was there every step of the way, answering any queries that I had. He also assisted in the following lease contract that we required. I would have no question in recommending Tick Box for your Conveyancing and Leasing requirements.”
Richard Bacon, Director
Richard’s review is a useful reminder that Tick Box handles more than residential sales and purchases. Commercial conveyancing, leases, business transactions, subdivisions, off-the-plan, transfers, refinances. One trusted team across the full range of property matters.
Repeat Clients Are the Real Endorsement
“Shout out to the Tickbox team. I’ve used Tickbox conveyancing for property purchases, and they continue to exceed expectations. Their attention to detail and clear communication make a potentially stressful process feel seamless.”
Debbie Meltzer, multiple-time client
“Very efficient service. We have used Tick Box for several conveyances and have always been impressed by their personable, helpful and efficient work.”
Stuart Wild, on multiple transactions over the years
Anyone can win a five-star review on a first transaction. The harder thing is to win the same client back for their next purchase, and the one after that. Repeat clients are the ultimate vote of confidence, and a steady share of our 2026 reviews come from people who have used us before.
Team Players Worth a Mention
A few more of the team members named in our recent reviews:
- Mary Giang, recommended for her professional service by Peter and praised by Stephen Kennedy for handling an overseas-based sale
- Miki, called “excellent” by David Ceddia and “very informative and efficient” by Winston Heshusius
- Tom Le and Nancy, named by Jackie Khonsavang and Mohana Baptista as part of teams that delivered standout service
Conveyancing is a team sport. When the same names keep appearing across independent reviews, you know the culture is right.
Why Clients Choose Tick Box
| What Clients Tell Us | What That Means For You |
|---|---|
| Consistent communication | You always know where your transaction stands |
| Plain-English explanations | No legal jargon, no surprises |
| Quick issue resolution | Problems flagged early, fixed early |
| Genuine care for clients | We treat your transaction the way we would treat our own |
| Same file manager from start to finish | No call-centre hand-offs, no repeating your story |
| Electronic conveyancing via PEXA | Faster settlements, paper-light process |
| Fixed, transparent pricing | No bill shock at settlement |
| Four offices across Victoria | Local presence, statewide expertise |
Serving Buyers and Sellers Across Victoria
Our three offices cover the property hotspots Victorians actually buy and sell in:
- Moonee Ponds (head office) for Melbourne CBD, the inner west, and metropolitan transactions
- Mornington for the Mornington Peninsula, coastal sales, and holiday-home purchases
- Geelong for the Geelong region and the booming Western District
Wherever you are buying or selling in Victoria, you deal with the same dedicated team from first contract review to final settlement.
Ready for Your Own Five-Star Experience?
The reviews above were written by real Victorians who trusted Tick Box with one of the biggest financial decisions of their lives. We would love to add you to the list.
Buying, selling, or transferring property in Victoria? Talk to our team. Call 1300 363 165 or get an instant quote online.
Your journey, our expertise.
Recent Comments